Hey there! At Naptocare, we want you to feel confident shopping for your health. If something isn’t right, we’ve got your back!
Return Policy
- Changed your mind? No worries! You can return any unopened product within 7 days of receiving it.
- The seal must be intact—we can’t take it back once opened for safety reasons.
- If you received a damaged or incorrect item, let us know within 48 hours of delivery, and we’ll fix it as soon as possible.
Refund Policy
- Once we get the returned product, we’ll inspect it and process your refund within 5-7 business days (plus shipping costs).
- Refunds will be issued using your original payment method.
- If the product was damaged during shipping, we’ll cover the return cost and send you a replacement or a full refund—your choice!
How to Request a Return
- Email us at contact@naptocare.com or you can contact us directly at our number with your order number and reason for return.
- We’ll guide you through the next steps.
- Send back the product, and we’ll handle the rest!
We’re here to help! If you have any questions, just reach out. Happy shopping, and stay healthy!